Privacy & Cookies

Walsh’s Learning to Achieve is registered with the UK Information Commissioner’s Office under number ZA815438

We hold personal data about:

  • Clients

  • Prospective clients

  • Suppliers

  • Employees

We will only disclose this data if:

  • It is required by law

  • It is required to provide you with services and goods

  • You have given us prior consent

We do not buy or sell personal data for any purpose.

To verify, update or amend your personal data, or contact us with a data protection query, please email phil@walshslearningtoachieve.co.uk

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office.

Cookies

Websites often put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Our Squarespace website places the following cookies on your computer:

crumb - Prevents cross-site request forgery (CSRF) - Expires after your session ends

ss_cid - Identifies unique visitors and tracks a visitor’s sessions on a site - Expires after 2 years

ss_cvt - Identifies unique visitors and tracks a visitor’s sessions on a site - Expires after 24 hours

ss_cvisit - Identifies unique visitors and tracks a visitor’s sessions on a site - Expires after 24 hours

ss_cookiesAllowed - Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies - Expires after 1 month

ss_cpvisit - Identifies unique visitors and tracks a visitor’s sessions on a site - Expires after 2 years

ss_cvr - Identifies unique visitors and tracks a visitor’s sessions on a site - Expires after 2 years

You can control cookies via your web browser settings. 

Emailing us

We use Transport Layer Security (TLS) where possible to encrypt and protect email traffic. Where this is not possible we use Secure Socket Layer (SSL) protection, alongside monitoring for viruses or malicious software.

Data we may hold

Prospective Clients

As a prospective client, we may hold the following information about you:

  • Your name and basic contact information such as phone number and email address

  • What you do

  • What we may be able to do for you

  • Communications with you

If you contact us via email, phone or the contact us page on our website, this data allows us to follow-up with you. We believe this to be a legitimate interest. 

If 36 months after the duration of the enquiry, you are not an active client we will remove this data from our systems.

Clients

As a client, we may hold the following information about you:

  • Your name and contact information such as phone number and email address

  • Your billing and payment information including your address and postcode

  • What you do

  • What we are working on for you and associated records relating to coaching/facilitation/training

  • Communications with you

We use this data to meet our contractual requirements to you in providing an agreed service and to seek payment from you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 36 months. 

Suppliers

As a supplier, we may hold the following information about you:

  • Your name and contact information such as phone number and email address

  • Your billing and payment information including your address and postcode

  • Details of the service you provide and associated records relating to coaching/facilitation/training

  • Communications with you

We use this data as part of our contractual agreement to help you provide an agreed service and make payments to you via invoice. We also use this for lawful purposes, such as taxation.  We will retain all financial records for 6 years, following the end of the current financial year. This may include your data. We will retain other information about you for the duration of our relationship with you, plus 36 months. 

Data we may transfer

We use third-party tools in our business. These tools may transfer your information out of the European Economic Area. If you have any concerns around your data being transferred internationally, please contact us. 

This policy will be reviewed annually.

Date of last review: September 2020